worst service to date. they lost my website - only took them a week to figure out they have no idea what happened or how to fix it - phone wait time - 4+ hours.
Their tech support is rude on the phone they do not help. The only way to get ANYTHING done is to talk to a manager, who never calls you back so you end up doing the same thing over again. DO NOT USE UNDER any circumstances. Any positive reviews were probably written by board members. It could not be their staff since they obviously hate working there.
Literally the most aggravating customer help endeavor of my life
by John Wells on February 22nd, 2010
at 1:52 PM CST
Network Solutions has the worst tech service and customer care. I highly suggest looking elsewhere if you are looking for web hosting. There has been a problem with exact negotiated rates from FedEx. Network Solutions have failed to fix this and have no intention of doing so. They will close a service ticket as being resolved when it hasn't.