I recently paid a visit to the Hopkinsville, Kentucky offices of one of the leading industry veterans, IX Web Hosting (subsidiary of global technology firm, Ecommerce Corporation). It’s been a few years since I last sat down with them and I was anxious to see how they were progressing. After all, with their very attractive hosting plans and excellent service, they’ve managed to stay ranked on our list for some time now, recently evolving to the claim our top spots.
First a little background on the company. IX Web Hosting has been in business since 1999. They have several offices around the world, over 160 employees, and a whopping 170,000+ web sites, all hosted and supported out of their Kentucky-based Data Center and Call Center facilities. Comparatively speaking, these are very strong numbers that bode well for the tech-giant that is IX Web Hosting.
Although it was a brief visit (I was only in town for about 2 hours while waiting for a plane transfer), I was glad I stopped by IX Web Hosting. I had the opportunity to meet personally with Mr. Fathi Said, CEO and founder, to discuss some of the advantages of hosting with his company. He was equally as excited to meet with me as I was him, so it turned out to be a very interesting meeting.
“IX Web Hosting’s plans give you an excellent value — regardless of your needs, our plans allow you to save money right away. Where else can you get 300,000 MB of web space for $3.95/month, or unlimited disk space and multi-domain hosting for $12.95/month, paired with a zero-risk 100% money back guarantee?” Mr. Said explained.
And he’s right, it’s one heck of a bargain! Great features and excellent prices, one of the major reasons I currently rank IX so high.
Furthermore, while on my little visit, I was able to tour their new dedicated call center, a new facility recently opened in April 2006. In my entire career as professional web master, I have never seen more responsive and technically sound support staff. I am thoroughly impressed by the technical skills of the IX Web Hosting customer care team. Featuring a plush 60-seat call center, excellent amenities and a strong office community spirit, it was quite a site to see such dedicated persons who truly enjoy helping others!
Being a customer of theirs for over 3 years now, I feel confident in IX Web Hosting. Albeit, my tenure with their service hasn’t been flawless, it’s good to know what’s going on behind the scenes. Sometimes a web server goes down, or some times email gets lost, but such things are only expected on the Internet. What makes it livable is that every problem I’ve ever had, IX Web Hosting has quickly corrected the problem and provided me with excellent communication and support along the way, oftentimes with the very people I’ve met while visiting!
All in all, IX Web Hosting has proved itself to be one of the better choices for web hosting services. If you’re considering a new web host and value feature rich packages, top-notch service and excellent guarantees, I strongly recommend IX Web Hosting.
Hi, I've been a webmaster for several years and have experience with many of the top web hosting providers out there. I have thoroughly reviewed and rated the
I have been a customer of IX for 2 years now and during this time, I have had no problems with my hosting account. I have had a few encounters with the helpdesk regarding technical issues I faced setting up websites/ content management systems and even moving my account to new servers.
I am really happy with the response from your helpdesk. They spent as much time on my case as required to ensure that my site was up and running before they let me go. I should quote the recent encounter with your technical specialist, Alex, who took the time and patiently guided me through the issues I was facing.
He eventually let me go after I assured him that my site was working as required.
When a new client approached me to build a website for her, I decided to shop around on the web for another web hosting company.
I did one of those google searches “best hosting companies” and IX Web Hosting came up. I compared their services to about 6 others and decided to go with IX.
I was so pleased with the results - those being great customer service, being able to call and speak to knowledgable and friendly staff withing a reasonable amount of time, being able to use the control panel to make the web configuration changes I needed, the promptness of your service, etc.
After completing my clients website and hosting it on IX, I recently switched a second account from my old hosting company and I plan on switching a couple of others in the near future. Any new clients I get, I will recommend that they use IX.”
When I decided to leave my last host because of lack of space and less-than-ideal up-time, I spent several days researching what would be the best host for me. I am extremely impressed by the service offered by IXWebhosting - the nearly unparalleled customer support, fantastic up-time and excellent prices. The speed and capacity of the servers is also a big plus for my media-based website.