GoDaddy Review #47 by Lisa on April 5th, 2010 at 4:47 AM CDT

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My one week with Go Daddy has been a NIGHTMARE. I had read a couple good things about them so when I had some problems with my old web host I made the switch without researching. BIG MISTAKE. While they do offer 24 hour phone support, it took at least 5 long phone calls to different people to get the website actually up in the correct folder, and then it took 3 more days and 5 more longer phone calls to configure the email to my Apple mail. I never had any of these problems with my old host service, Directnic. (They had other issues like invalid certificates and bad outgoing email.) I finally was given all the technical info I needed when I called to ask about getting a refund; then they told me some mail settings that nobody else had even mentioned that finally made the email work. BUT I am still receiving my hosted email several hours after it gets sent. If I didn't have to wait 60 days to switch servers I would switch today, probably to Hostgator after doing some actual research. And Go Daddy's website is the worst, most frustrating site I have ever used. Ever. Every time you click on something a new window pops open, you get 10 windows and still can't get the information you need, and it does seem like being in a used car lot, as someone mentioned. Oh, and did I mention the phone people are pretty high pressure when it comes to selling stuff so I ended up shelling out for a couple years in advance; I was told I'll get a full refund on unused hosting time, so I will test that out in 60 days when I switch!

My one week with Go Daddy has been a NIGHTMARE. I had read a couple good things about them so when I had some problems with my old web host I made the switch without researching. BIG MISTAKE. While they do offer 24 hour phone support, it took at least 5 long phone calls to different people to get the website actually up in the correct folder, and then it took 3 more days and 5 more longer phone calls to configure the email to my Apple mail. I never had any of these problems with my old host service, Directnic. (They had other issues like invalid certificates and bad outgoing email.) I finally was given all the technical info I needed when I called to ask about getting a refund; then they told me some mail settings that nobody else had even mentioned that finally made the email work. BUT I am still receiving my hosted email several hours after it gets sent. If I didn't have to wait 60 days to switch servers I would switch today, probably to Hostgator after doing some actual research.

And Go Daddy's website is the worst, most frustrating site I have ever used. Ever. Every time you click on something a new window pops open, you get 10 windows and still can't get the information you need, and it does seem like being in a used car lot, as someone mentioned. Oh, and did I mention the phone people are pretty high pressure when it comes to selling stuff so I ended up shelling out for a couple years in advance; I was told I'll get a full refund on unused hosting time, so I will test that out in 60 days when I switch!

GoDaddy Review #46 by Shelli on March 22nd, 2010 at 3:02 PM CDT

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I feel like I stepped onto a used car salesman lot as well. Not just from purchasing a domain, but also subjecting myself to their extremely horrible service. Godaddy is a clear case of a company that has gotten too big to care about their patrons. From the men to the women, their like vultures when it comes to getting your money by any means necessary, including ripping you off and then throwing their hands up with no solution or intentions of giving your money back. I don't like them. I will never use them for webhosting. I've been researching. I think I will go with hostgator. They are out of Texas, and living in Texas and knowing what I know, if their customer service is anything as wonderful and texan hospitality, I should be in good hands. ..

I feel like I stepped onto a used car salesman lot as well. Not just from purchasing a domain, but also subjecting myself to their extremely horrible service.

Godaddy is a clear case of a company that has gotten too big to care about their patrons. From the men to the women, their like vultures when it comes to getting your money by any means necessary, including ripping you off and then throwing their hands up with no solution or intentions of giving your money back. I don't like them. I will never use them for webhosting.

I've been researching. I think I will go with hostgator. They are out of Texas, and living in Texas and knowing what I know, if their customer service is anything as wonderful and texan hospitality, I should be in good hands. ..

GoDaddy Review #45 by JANE on March 22nd, 2010 at 1:31 PM CDT

Name

been waiting for over an hour just for someone to answer the phone. if i have to wait this long for a salesperson - how horrible would it be if i had a tech problem? worse than network solutions. not recommended.

been waiting for over an hour just for someone to answer the phone. if i have to wait this long for a salesperson - how horrible would it be if i had a tech problem? worse than network solutions. not recommended.